Help is just a phone call away

If you feel you are in crisis right now, please call our main number – 785-843-9192 - to speak to our Access Center. Emergency services are provided 24 hours a day, seven days a week.

If you would like to call and schedule an appointment, our Access Center staff can help you. They will listen to your concerns and recommend the most appropriate intervention. Call 785-843-9192 during normal business hours or on evenings/nights, weekends, and holidays (from Baldwin City call 888-843-9192).

Frequently Asked Questions

1. What services are available from Bert Nash?

Crisis Intervention
Outpatient Services: Individuals and Groups
Outpatient Services: Family Therapy
Psychiatric Services
Employee Assistance Program (call for details)
Community Support Services for adults
Community Based Services for children

2. What kinds of problems can I get help with?

If you are experiencing any of the following you may benefit from mental health counseling:

feeling stressed or distressed,
feel depressed or anxious,
are experiencing family or marital difficulties,
loss of a job or,
economic hardship or have other concerns.

If you have trouble just getting through the day, or if an emotional problem is interfering with your job or relationships, we can help.

Bert Nash provides services to Douglas County residents. To receive information or to make an appointment, please call the Bert Nash main number: 785-843-9192 (from Baldwin City call 888-843-9192). Remember that mental health care, like other health services, is a resource that is available to you when you just can't seem to handle your problems on your own. Research tells us that one in four adults will experience a diagnosable mental illness in their lifetime. Everyone needs a little help now and then.

3. What happens when I call Bert Nash?

When you call Bert Nash and ask for an appointment to see a therapist you will be referred to our Access Center. Access Center staff will speak with you over the phone and assess your needs – and help you set up your first appointment with a therapist. The therapist may be a psychologist or a licensed social worker. (If you are in a crisis situation you will not have to wait for an appointment).

When you come in for your first appointment, you will go to the first floor reception of the Bert Nash Center at 200 Maine Street in Lawrence (the Community Health Facility). You will meet with your Access Center representative for a few minutes to go over paperwork and then you will meet with a therapist. Your therapist will determine the next steps for your treatment and set up your next appointment.

4. What if I am calling about my child?

If you are a parent calling to set up an appointment for you and your child, you will also speak with an Access Center staff member. When you and your child come in for your first appointment, you will first go to the Reception desk on the first floor of Bert Nash at 200 Maine Street in Lawrence (the Community Health Facility). You will meet with an Access Center representative to review paperwork and then meet with your therapist.

5. Where is the Bert Nash office? When is the office open?

Bert Nash is located at 200 Maine Street in Lawrence (Community Health Facility). Appointments are scheduled during the week Monday – Friday.

6. Will insurance pay for my appointments? How is the billing done?

In order to receive services, you must be a Douglas County resident. During your initial phone call, you will be asked to provide information about insurance and income in order to determine your payment rate. Fees vary according to the services provided and are comparable to or lower than the cost of similar services in private agencies. Bert Nash is an approved provider for mental health services for many insurance providers. Our staff files claims to private insurers, Medicaid (Kansas), and Medicare. Clients without insurance may qualify for sliding scale fees based on income. Payment is expected at the time service is provided.

7. What about confidentiality?

Maintaining confidentiality is essential. Information you share with members of our staff will not be given to any other person without your written consent, or in special situations defined by law.

	HOMEABOUT BERT NASHSERVICES EVENTSDONORS EMPLOYMENT HOW TO CONTRIBUTE Help is just a phone call away If you feel you are in crisis right now, please call our main number – 785-843-9192 - to speak to our Access Center. Emergency services are provided 24 hours a day, seven days a week. If you would like to call and schedule an appointment, our Access Center staff can help you. They will listen to your concerns and recommend the most appropriate intervention. Call 785-843-9192 during normal business hours or on evenings/nights, weekends, and holidays (from Baldwin City call 888-843-9192). Frequently Asked Questions 1. What services are available from Bert Nash? Crisis Intervention Outpatient Services: Individuals and Groups Outpatient Services: Family Therapy Psychiatric Services Employee Assistance Program (call for details) Community Support Services for adults Community Based Services for children 2. What kinds of problems can I get help with? If you are experiencing any of the following you may benefit from mental health counseling: feeling stressed or distressed, feel depressed or anxious, are experiencing family or marital difficulties, loss of a job or, economic hardship or have other concerns. If you have trouble just getting through the day, or if an emotional problem is interfering with your job or relationships, we can help. Bert Nash provides services to Douglas County residents. To receive information or to make an appointment, please call the Bert Nash main number: 785-843-9192 (from Baldwin City call 888-843-9192). Remember that mental health care, like other health services, is a resource that is available to you when you just can't seem to handle your problems on your own. Research tells us that one in four adults will experience a diagnosable mental illness in their lifetime. Everyone needs a little help now and then. 3. What happens when I call Bert Nash? When you call Bert Nash and ask for an appointment to see a therapist you will be referred to our Access Center. Access Center staff will speak with you over the phone and assess your needs – and help you set up your first appointment with a therapist. The therapist may be a psychologist or a licensed social worker. (If you are in a crisis situation you will not have to wait for an appointment). When you come in for your first appointment, you will go to the first floor reception of the Bert Nash Center at 200 Maine Street in Lawrence (the Community Health Facility). You will meet with your Access Center representative for a few minutes to go over paperwork and then you will meet with a therapist. Your therapist will determine the next steps for your treatment and set up your next appointment. 4. What if I am calling about my child? If you are a parent calling to set up an appointment for you and your child, you will also speak with an Access Center staff member. When you and your child come in for your first appointment, you will first go to the Reception desk on the first floor of Bert Nash at 200 Maine Street in Lawrence (the Community Health Facility). You will meet with an Access Center representative to review paperwork and then meet with your therapist. 5. Where is the Bert Nash office? When is the office open? Bert Nash is located at 200 Maine Street in Lawrence (Community Health Facility). Appointments are scheduled during the week Monday – Friday. 6. Will insurance pay for my appointments? How is the billing done? In order to receive services, you must be a Douglas County resident. During your initial phone call, you will be asked to provide information about insurance and income in order to determine your payment rate. Fees vary according to the services provided and are comparable to or lower than the cost of similar services in private agencies. Bert Nash is an approved provider for mental health services for many insurance providers. Our staff files claims to private insurers, Medicaid (Kansas), and Medicare. Clients without insurance may qualify for sliding scale fees based on income. Payment is expected at the time service is provided. 7. What about confidentiality? Maintaining confidentiality is essential. Information you share with members of our staff will not be given to any other person without your written consent, or in special situations defined by law.
	DAY and EVENING APPOINTMENTS AVAILABLE LAWRENCE 200 Maine St. Lawrence, KS 66044 785-843-9192 Fax 785-843-2219 EUDORA SATELLITE OFFICE 1428 Elm St. Eudora, KS 66025 785-843-9192 HOME \| ABOUT BERT NASH \| SERVICES \| EVENTS \| DONORS \| EMPLOYMENT \| HOW TO CONTRIBUTE Copyright

Help is just a phone call away

Frequently Asked Questions

2. What kinds of problems can I get help with?

DAY and EVENING APPOINTMENTS AVAILABLE