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Get Help Now

If you are experiencing a mental health or substance use crisis, seeking emotional support, or feeling suicidal contact these resources:
Suicide & Crisis Lifeline: 988

HeadQuarters: 785-841-2345

Treatment & Recovery Center: 1000 W. 2nd St. Lawrence, KS 66044 | No appointments needed. 24/7, 365 days a year
Bert Nash Center Main Location:

Admissions, Children and Family Services, Adult Outpatient Services, and Administration

200 Maine St, Lawrence, KS 66044


Walk-In Hours:

Monday – Thursday 8 am – 4 pm

Friday 9 – 4 pm 

Business Hours:

Monday – Thursday 8 am – 8 pm

Friday 9 – 5 pm 

Community-Based Services:

346 Maine St, Lawrence, KS 66044

Lobby Hours:

Monday – Thursday 8 am – 5 pm

Friday 9 am – 5 pm 

Homeless Outreach Walk-In Hours:

Monday – Friday 9 am – 11 am

*no appointment needed during walk-in hours

The Treatment & Recovery Center

1000 W. 2nd St

Lawrence, KS 66044 

No appointments necessary. Open 24/7, 365 days a year.


To speak to a crisis counselor, call the HeadQuarters Kansas at 785-841-2345 or 988.


The Community Engagement department manages all inquiries from members of the media seeking expert comment from the Bert Nash Center team members.  

To arrange an interview or other media requests please contact our Communications Manager.

Jeff Burkhead, Communications Manager:
Direct line: 785-830-1837

Medical Records/ Release of Information

As a BNC client, you may have a medical records request, need to release public health information, or revoke authorization. The Medical Records Request button and form make a formal request for your records and the Authorization for Release button leads to a form where you can authorize the release of those records. If you no longer want BNC to release information, the Revocation of Authorization button leads to a form that allows you to revoke the release of information.


These forms will electronically submit to the Work Queue for the Health Information Management Team.  We process requests timely and, in the order, received.


NOTE: The forms need to be completed and signed by the client or legal guardian only. A photo ID is required.

HIM voicemail line: 785-330-8130
Securefax:  888 972 5022
Email :

Feedback, Complaint & Appeal

At the Bert Nash Center, we strongly encourage all clients, their family members, or any community member to communicate any feedback, positive or negative, including a complaint/grievance, in person, in written format, via email, or by phone to the BNC Risk Manager.

The Feedback Form is a place where you can express concerns and/or complaints if you are not satisfied with the service you are receiving, if you feel your rights have been violated, or if you have talked with your mental health professional about your concerns and are dis-satisfied with their response. 

feedback, including complaints, can also be sent to:

Contact Us

The Contact Us form is for general information only. If you need to reschedule your appointment, please call. Do not use this form to communicate specific appointment needs.

If you choose to contact us by a form or email, please be aware it is not monitored 24-hours a day. If you are experiencing an emergency, please call 988 or contact the Douglas County Crisis line at 785-841-2345.

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