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BNC Leadership Members Take On Expanded Roles

As the Bert Nash Community Mental Health Center undergoes some major cultural shifts with becoming a Certified Behavioral Health Clinic and CARF accreditation, two members of its leadership team will take on expanded roles.

Amy Finkeldei

Executive Team member Amy Finkeldei will be promoted to Senior Director of Performance and Quality improvement, and Paul Williams will join the Executive Team as Director of Information Technology. The job changes are effective July 3.


Stephen O’Neill, Bert Nash Center COO, announced the promotions.


“Amy is the consummate executive. She blends compassion, accountability, and the ability to execute on projects large and small in a way that has had a material impact on the Bert Nash Center,” O’Neill said. “Amy oversees our national accreditation through CARF, the quality measures tied to the certified behavioral health clinic model (CCBHC), medical records, risk and compliance and our IT services. Amy has earned the respect of the Bert Nash team, and her Executive Team colleagues frequently look to her for her guidance and expertise. In her expanded position as a Senior Director, Amy will play a critical role in the acquisition and maintenance of our CARF Accreditation and our certification as a CCBHC.”


Regarding Williams, O’Neill said, “Paul has dedicated his professional life to the Bert Nash Center. As a 23-year member of our team, Paul has demonstrated a consistent level of performance — and that level is high. Paul is also incredibly kind and caring. As our IT Director, Paul will lead us into the future of healthcare services, including the implementation of a new electronic health record, deployment of new technologies to our clients and our team members, and implementing enhanced security measures to keep our clients and our team members safe. I am proud to have someone like Paul Williams at Bert Nash Center.”


Paul Williams

Williams joined the Bert Nash Center team in March 1999 and has been a member of the IT ever since. He has served as IT Manager since March 2001.


“I am grateful for the promotion to Director of Information Technology,” Williams said. “I want to say how much this means to me. I have looked forward to becoming a director for some time and I am grateful to the Bert Nash Center for allowing me to do so here. We have a lot of hard work ahead of us and we have the right teams in place to get things done.”


Finkeldei has been a member of the Bert Nash Center team since September 2016. She became Director of Performance and Quality Improvement in June 2018.


“I’m very excited about the growth in the Performance and Quality Improvement Department throughout the last three years and look forward to our continued efforts in achieving national accreditation, CCBHC certification, and providing quality care to the community,” Finkeldei said.

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